Jammu, Nov 24: Another ‘Pension Adalat’ for the month of November 2022 was conducted by EPFO Regional Office, Jammu, on Thursday from 10 am to 04 pm for the pensioners of the Union Territory.
“EPFO is servicing the entire area from Jammu & Kashmir and Ladakh with regard to the settlement of claims, redressal of grievances, and facilitating stakeholders and so on. Considering a large number of grievances and to ensure service delivery at the doorstep, various online initiatives of EPFO such as balance inquiry, filing of online claims including transfer and Covid-19 advance claims and members’ basic details were explained with hands-on demonstration.
Surinder Kour, PPO No LDASR00017310 visited the office to update her Digital Life Certificate which was updated using Face AuthenticationTechnology (FAT) Shiv Kumar Sharma, PPO No. LDASR00010218 from Basoli, Banso Devi (above eighty years), PPO No. LDASR00017219, Ved Prakash visited the office to update their Digital Life Certificate, which were updated by the office,” the EPFO said in a statement.
It said the endeavor of the ‘Pension Adalat’ programme has always been to redress the maximum number of cases/grievances on the same day or at the earliest. Since November, the EPFO Jammu has been constantly updating the Digital Life Certificate of the pensioners so that the pensioners receive their pension on time.
Ankush Sharma son of the late Kuldeep Kumar Sharma also visited the office and enquired about his mother’s pension and was assisted by the office by calling the required documents on EPFO Jammu’s official WhatsApp helpline number. Many pensioners came to the office with their grievances which were resolved by the office and some more pensioners updated their Digital Life Certificates.
