The Reserve Bank of India (RBI) has issued comprehensive guidelines regarding penal charges in loan accounts in an effort to promote fairness, transparency, and accountability in the lending practices of financial institutions.
These guidelines are applicable to all commercial banks, including Small Finance Banks, Local Area Banks, and Regional Rural Banks, as well as Primary (Urban) Co-operative Banks, Non-Banking Financial Companies (NBFCs), and All India Financial Institutions.
The RBI’s move comes as part of its ongoing efforts to ensure that borrowers are treated fairly and to address customer grievances arising from divergent practices in the imposition of penal charges.(ANI)
