Jammu, Jan 10: Employees Provident Fund Organisation (EPFO) Regional Office, Jammu, on Tuesday conducted “Nidhi Aapke Nikat” and “Pension Adalat” for the month of January, for the stakeholders of Jammu & Kashmir.
“EPFO processed claims for Jammu & Kashmir and Ladakh at Regional Office, Jammu. Redressal of grievances and facilitating stakeholders was done,” the EPFO said in a statement.
Considering a large number of grievances and to ensure service delivery at the doorstep, various online initiatives of EPFO such as balance enquiry, filing of online claims including transfer and advance claims and members’ basic details were explained with hands-on demonstration, the statement said.
Iqbal Hussain, Principal M/s Police Public School Doda visited the office to take new coverage. The Establishment ID was generated during “Nidhi Aapke Nikat” by Sanjeev Kumar, EO/AO and provided to the school in the office on Tuesday. Vijay from M/s Ganpati Food Junction visited the office regarding PAN KYC approval and Date of Exit and the establishment’s representative was contacted telephonically and directed to approve the KYC of the employee.
“Rakesh Kumar submitted Form-19 (final settlement claim for PF) a physical copy and approached PF Commissioner during the programme. His claim was taken immediately as he was unable to submit his transfer as well as the final claim online. The PF Commissioner directed the concerned officials to process the claim,” the statement said.
The mother of the late Maheshwar Singh, an ex-employee of M/s Jhelum Enterprise appeared in the programme with the grievance that her son died in 2019 and his PF claim was not submitted till now by the employer. His Employer was advised to submit the file with all relevant documents by Wednesday morning, it said.
“Mohinder Singh, retired from NHPC having PPO No. LDASR00019697, visited the office to update her Digital Life Certificate which was updated. Madan Singh an ex-employee of M/s Sanghvi Woods Pvt. Ltd. appeared with a request for updating his bank KYC and claim submission. His KYC request was submitted and the same was approved by his employer. And his claim was also submitted,” the EPFO said. “Meena Tickoo, a retired teacher from Mohinder Nagar visited the office to inquire about her PF. It was found that the basic details were missing in her UAN. She was advised to submit joint declaration forms to update her records in UAN and Form was also provided to her. Once the basic details will be updated, she was able to avail the benefits of PF Services online.”
Efforts are made during the “Nidhi Aapke Nikat” programme to redress cases and grievances the same day or at the earliest, the EPFO said.
