Shopian, Nov 15: An awareness programme on RBI’s nationwide ‘Jankar Baniye, Satark Rahiye’ campaign was held on Tuesday here at Mini Secretariat with an aim to educate people to be aware and cautious about banking activities. Additional District Development Commissioner (ADDC) Shopian, Manzoor Hussain presided over the programme.
Speaking at the inaugural ceremony, the ADDC said that in view of increasing instances of banking frauds including cybercrimes, mass awareness camps are the need of the hour in order to protect the interests of the people.
He asked the concerned banks to intensify these camps in the rural areas in order to aware the maximum number of people with latest and best of security practices and grievances redressal structure.
The participants were apprised through presentations about many issues including modus operandi of criminals in commission of cybercrimes and banking frauds. They were informed about many types of fraudulent mails, social media posts, calls and were asked to be cautious against disclosing banking credentials to strangers. Awareness was also provided on Customer Rights, Policy Document of Banks on Transparent banking services and remedies available for Grievance Redressal.
The speakers highlighted Grievance Redressal Structure of Banks, role of ombudsman, cyber security measures to be taken against the banking frauds. They briefed about other latest initiatives in banking including RBI’s MANI app for visually impaired persons to recognise currency notes while drawing money at banks, ATMs, doorstep banking services for senior citizens and specially-abled etc. Joint Director Planning, LDM Shopian, officers of J&K Bank, district officers, representative of RBI, bank managers and other concerned attended the programme.
