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OTP-based LPG delivery hits Uri border villages amid poor connectivity

  • Idrees Bukhtiyar By Idrees Bukhtiyar
  • Comments 0
  • 09 Apr 2026

Srinagar, Apr 08: Amid an ongoing LPG crisis in the Valley, residents along the Line of Control (LoC) in Uri area of north Kashmir’s Baramulla district are facing difficulties in receiving one-time passwords (OTPs) for cylinder delivery due to poor mobile network connectivity.

A delegation of locals told Rising Kashmir that the lack of reliable mobile connectivity in these LoC areas makes it difficult to receive OTPs, which have been made mandatory for delivery verification. As a result, many households have reportedly been unable to get refills for weeks.

“We do not have proper network coverage here. It becomes nearly impossible to receive OTPs at the time of delivery, leaving many families without cooking gas,” locals said.

Several residents said they have to walk nearly 5 to 6 kilometres to access network coverage to receive OTPs, terming it a cumbersome exercise.

According to officials, LPG companies have made OTP-based verification mandatory for cylinder delivery with effect from April 1.

“Earlier, deliveries were split between manual verification and OTP-based systems. However, from April 1 onwards, OTP verification has been made mandatory by the companies, which has created problems for consumers in border villages,” officials told Rising Kashmir.

Officials added that consumers are also being asked to provide OTPs for cylinders that were earlier supplied manually.

The affected villages include Nambla, Mothal, Sourha, Hathlanga, Balkote, Silikote, Thajal, Tilawari, Syedpora, Charunda, Batgran, Sukhdar, Gohallan, Gawalta, Nawarunda, Dardkote, Isham, Uroosa, Chakra, Kamalkote, Madiyan, Shahdara and Dulanja. In Boniyar tehsil, the affected villages include Madanan, Banhali, Bernate, Dudran, Chotali, Koraly, Samali, Limber, Babagail, Mayan, Lachipora and Bojthalan.

Locals have demanded relaxation in the OTP-based LPG cylinder delivery verification system, citing poor mobile connectivity in border areas. They said such measures are necessary to ensure smooth supply.

They said the current system is impractical in such areas and urged authorities to take immediate steps to address the difficulties faced by consumers.

Meanwhile, LPG distributors in Uri have also taken up the issue with the Sub-Divisional Magistrate (SDM) Uri, seeking relaxation in OTP-based verification, particularly for villages located close to the LoC where network connectivity remains a persistent challenge.

Assistant Director, Food, Civil Supplies and Consumer Affairs (FCS&CA), Baramulla, Sheikh Tariq, told Rising Kashmir that the matter has already been taken up with the gas companies.

Director FCS&CA Kashmir, Nazim Zai Khan, assured that he would look into the matter.

Meanwhile, this newspaper has learnt that reduced supply from outside the region is also contributing to the LPG shortage in border areas of Uri.

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