Lieutenant Governor Shri Manoj Sinha today interacted with the people and listened to their grievances during “LG’s Mulaqaat”- Live Public Grievance Hearing programme, at Civil Secretariat.
The Lt Governor sought details of complaints received on JKIGRAMS portal and action taken report on public outreach programmes from the concerned Administrative Secretaries, Deputy Commissioners and senior officials.
He directed the officials to assess the public outreach programmes and take corrective measures for efficient redressal of grievances.
“All the initiatives must serve the common good and decisions must be implemented without fear or favour,” the Lt Governor said.
He impressed upon the officials to take dedicated measures and focus on strengthening both physical and social capital.
We should strive to improve the public service delivery mechanism, quick resolution to public complaints, speedy and transparent implementation of welfare schemes to enhance capabilities of the citizens, the Lt Governor observed.
