Lays stress on time bound file movement, online service delivery
Commissioner Secretary, General Administration and Industries & Commerce Departments, Manoj Kumar Dwivedi today convened a series of meetings of GAD and I&C Departments here today and reviewed their functioning.
Dwivedi advised the officers to accord top priority to the service delivery by their respective offices. He underscored the need for expediting and fast tracking the service delivery and grievances put forth by the common people. He asked for making file movement in the offices time bound so that people don’t suffer unnecessarily.
Dwivedi said there is a need to take advantage of digitization in the prompt delivery of services. He asked for exploring possibilities of issuing certificates like Vigilance clearance and various NoCs through online mode to let the applicants save on time and energy.
Senior officers of the two Departments were present in the meetings.
Dwivedi also reviewed the arrangements put in place for the opening of offices at the Civil Secretariat from Monday. He impressed upon the officers to complete all the pending works related to opening of offices by Monday itself.
Later, Dwivedi visited various sections of the Civil Secretariat and interacted with the employees and enquired about their issues.