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Dr Jitendra announces Artificial Intelligence supported 'Common Single Pension Portal'

Post by on Thursday, June 16, 2022

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New Delhi, June 15: Union Minister of State, Dr Jitendra Singh Wednesday announced that the Department of Pension & Pensioners’ Welfare will soon launch Artificial Intelligence (AI) supported "Common Single Pension Portal" for the benefit of pensioners and elder citizens. This will also help seamless processing, tracking and disbursal of pension, he said.
Interacting with beneficiaries of "Bhavishya", the Portal for Pension Payment and Tracking System, Dr Jitendra Singh said, in keeping with PM NarendraModi's motto to ensure "ease of loving" for all, AI driven Portal will send automatic alerts to pensioners and superannuated elder citizens. He said, the Portal will not only enable constant contact with pensioners and their associations across the country but will also regularly receive their inputs, suggestions as well as grievances for prompt response.
Most of the superannuated senior citizens including from paramilitary services and those about to get superannuated lauded the prompt pension processing through the Bhavishya platform and thanked the Union Minister for such seamless seva. Some of the hiccups from the banking side were brought to the notice of the Minister, which he said, would be taken care of automatically in the AI enabled portal with fixed responsibility.
Dr Jitendra Singh said, Bhavishya has ensured End-to-End digitization of the Pension processing and payment in tune with Modi Government’s objective of transparency, digitization and service delivery. He also advised the officials to conduct pre-retirement workshops at regular intervals to counsel them and learn from their experiences. The Minister reiterated that pension reforms are not only governance reforms, but have huge positive social implications.
Dr Jitendra Singh also complimented Department of Pension & Pensioners’ Welfare for bagging the 3rd Rank for BHAVISHYA as per the recently released National e-Governance Service Delivery Assessment 2021, among all the Central Government e-Governance Service Delivery Portals. He informed that the ranking is based on Accessibility, Content Availability, Ease of Use, Information Security & Privacy, End Service Delivery, Integrated Service Delivery, Status and Request Tracking. The Minister said, being a small Department, it is truly a milestone achievement since this has been done completely in-house by utilising the services of NIC and without spending huge amounts on outsourcing.
Dr Jitendra Singh said, Bhavishya 8.0 was released in August, 2020 with this new feature to PUSH the ePPO in Digilocker.

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